As part of the JB family, your experience continues far beyond the purchase. For over 35 years we have been providing our customers with attentive, professional and accessible repair services. We can handle any inquiry or issue related to the watch or jewelry they purchased from us. In our labs, modern equipment is combined with decades of experience and the knowledge of professionals, to provide the most professional and skilled service. Whether it's goldsmith treatments for jewelry for repair or adjustment, or whether repair or maintenance is required for your luxury watch - we are here to serve you.
How can we help you?
Shipping & Returns
All domestic orders from JB Jewelers are eligible for free, fully insured shipping. No minimum purchase required.
Free door-to-door delivery – Available for all Israel addresses. Delivery must be scheduled in advance. Estimated delivery time will vary according to items in the order and will be calculated at checkout. Delivery date calculations exclude the day of purchase.
Pick-up – All orders are available for pick-up at one of our boutiques. Select your preferred location at checkout. Order collection times will be calculated at checkout.
Express Next-day Delivery
Some items are available for next-day door-to-door delivery. Please contact us for more information on express delivery options once your order is placed.
Please note that this option may require an additional fee for some delivery locations.
Delivery dates consider business days only (Sun-Thurs). Holidays and weekends are not calculated in shipping estimates.
On orders with specified ETA only, actual delivery time may vary and will be determined subject to supply availability.
Delivery estimates for orders containing multiple items will be set to the longest delivery time of the items in the order (?).
Customers may request to split one order into multiple shipments. Please note that this option may require additional shipping costs.
All items purchased from JB Jewelers are eligible for free returns, with no cancellation fees.
Returns/replacements are only available within 14 days of receipt for unused, fully intact items in salable condition, packed in their original package.
Please contact us for further information.
JB Jewelers offers free, fully insured shipping for any international order over $599. Shipping costs for all other orders will be calculated at checkout. Estimated delivery time will vary according to items in the order and will be calculated at checkout. Delivery date calculations exclude the day of purchase.
Some items are available for express delivery. Please contact us for more information on express delivery options once your order is placed.
Please note that this option requires additional shipping costs