Privacy Policy

1. General

1.1. The operator of this website is JB Jewelry Industries (1993) Ltd., C.N. 511877219, with its registered office at 76 He Be’Iyar Street, Tel Aviv, 6219818, Israel (the “Company”).
1.2. The Company respects the privacy of users of its website (the “Website”) and the services offered therein. This policy explains how personal data is collected, stored, used, and the rights granted to users under applicable law.
1.3. By using the Website, you agree to this Privacy Policy and to the Website Terms of Use. If you do not agree, please refrain from using the Website.
1.4. The Company may amend this Privacy Policy from time to time. The updated version will be published on the Website and will take effect upon publication.

2. Information Collected

2.1. The Company collects and stores personal information provided voluntarily by users, including: full name, phone number, email address, shipping address, ID number, date of birth, and other necessary contact details.
2.2. The Website may also collect technical and usage information, such as: pages viewed, items added to cart, items purchased, browsing history, IP address, device location, browser type, and user interaction data.
2.3. When purchasing products, users may be required to provide payment details. The Company does not retain full payment card details, but only the partial information necessary for verification and compliance with legal requirements.
2.4. The Company does not collect “special categories of data” (such as health or highly sensitive data), except as strictly necessary for service and billing purposes.

3. Purposes of Processing

3.1. Personal data may be used for the following purposes:

• Operating and managing the Website and its services;

• Customer support, including responding to inquiries, fulfilling purchases, and providing warranty services;

• Operating a customer loyalty program;

• Direct marketing and promotional communications, subject to the user’s prior consent and in accordance with the Israeli Telecommunications Law (Spam Law);

• Statistical and analytical purposes, including via third-party tools (Google Analytics, Meta, TikTok, etc.);

• Compliance with legal, regulatory, and accounting obligations.

3.2. The Company undertakes to process personal data solely for the purposes described above and in accordance with applicable law.

4. Direct Marketing and Consent

4.1. Promotional communications will only be sent with the user’s explicit prior consent (“Opt-in”).
4.2. Each marketing message will comply with the Israeli Spam Law and include: the word “Advertisement” at the beginning, the Company’s contact details, and a clear mechanism for unsubscribing.
4.3. Users may withdraw their consent at any time by clicking the “unsubscribe” link or replying “remove.” The Company will honor such requests within a reasonable time and no later than 30 days.
4.4. Opting out of marketing messages does not prevent the Company from sending non-promotional service or transactional messages necessary to provide services.

5. Disclosure to Third Parties and International Transfers

5.1. The Company does not sell or transfer personal data to third parties for their own use.
5.2. However, personal data may be shared with service providers engaged by the Company (such as email marketing providers, payment processors, logistics providers, CRM platforms, and cloud/advertising platforms), strictly for the purpose of providing services and subject to appropriate contractual safeguards.
5.3. Data may be stored or processed outside Israel, including in countries with different data protection laws. Such transfers will be carried out in accordance with the Israeli Privacy Protection Regulations (Transfer of Data Abroad), 2001, and subject to adequate safeguards or contractual commitments ensuring protection equivalent to Israeli law.

6. Cookies and Tracking Technologies

6.1. The Website uses cookies and similar technologies to ensure proper operation, improve user experience, analyze traffic, personalize content, and deliver targeted advertising.
6.2. Users may manage their cookie preferences through browser settings or via the Website’s cookie management tool. Blocking certain cookies may impair Website functionality.
6.3. Third-party technologies (e.g., Google, Meta, TikTok) may also be used, and their data collection is governed by their respective privacy policies.

7. Data Retention

7.1. The Company will retain personal data for a limited period, according to the purpose of processing:

• Transaction records – as required by tax and legal retention periods (at least 7 years);

• Customer service records – as long as the contractual relationship or product warranty remains valid;

• Marketing data – up to 3 years from the last interaction or until the user requests deletion, whichever comes first.
  7.2. After these periods, data will be deleted or anonymized, unless legal obligations require longer retention.

8. Data Security

8.1. The Company implements organizational and technical safeguards in accordance with the Israeli Privacy Protection Regulations (Data Security), 2017, including encryption, access controls, log management, and system monitoring.
8.2. The Company complies with PCI DSS standards for payment card processing.
8.3. While reasonable measures are taken to protect personal data, no system is immune to breaches.
8.4. In the event of a severe data breach, the Company will act in accordance with applicable law, including notification to the Israeli Privacy Protection Authority and affected users, where required.

9. User Rights

9.1. Under the Israeli Privacy Protection Law, 1981, users are entitled to:

• Access personal data held about them;

• Request correction or deletion of inaccurate, incomplete, unclear, or outdated information;

• Request removal from a database used for direct marketing;

• File a complaint with the Israeli Privacy Protection Authority if their rights are violated.

9.2. Requests should be submitted in writing via the “Contact Us” form on the Website, by phone at +972-3-5235577, or by email: [email protected]. The Company will respond within a reasonable time, and no later than 30 days.

10. Contact Information

For any questions regarding this Privacy Policy, please contact:

JB Jewelry Industries (1993) Ltd.
76 He Be’Iyar Street, Tel Aviv, 6219818, Israel
Phone: +972-3-5235577
Email: [email protected]

This Privacy Policy reflects the Company’s commitment to protecting users’ personal data and complying with Israeli privacy law as of its publication.