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Accessibility Statement

At JB JEWELERS, we place great importance on making our website accessible to all of our customers, including individuals with disabilities. Our commitment stems from a deep sense of social responsibility and a belief that everyone deserves equal access to our website, products, and services — along with a seamless and enjoyable user experience.

Standards and Digital Accessibility

Our website is built on the WordPress platform and is adapted, as much as possible, to meet the Israeli accessibility standard (IS 5568), which is based on the WCAG 2.1 Level AA guidelines of the W3C.

To support accessibility, we use the UserWay accessibility plugin, which offers a smart accessibility interface that includes:

Text size adjustment

Color and contrast customization

Link highlighting

Screen reader mode

Pausing animations and flashing effects

Full keyboard navigation

To open the accessibility menu, click the accessibility icon located in the top-right corner of the screen.

Accessibility in Our Physical Stores

Our stores in Tel Aviv and Jerusalem are partially accessible to people with disabilities:

Tel Aviv store: Accessible parking is available on HaBavli Street. The main showroom and customer service area are located on the ground floor and are accessible. However, please note that restrooms are not wheelchair accessible, as they require climbing a few stairs.

Jerusalem store: Accessible parking is available in the building’s parking lot. The store entrance is at street level, and the entire store — including the restrooms — is fully accessible for wheelchair users and individuals with mobility impairments.

Our staff is always happy to provide personalized and attentive service to every customer.

Contact and Feedback

If you encounter any difficulty while browsing our website or visiting our stores, we would love to hear from you. Your feedback helps us continue to improve accessibility and service for all.

Email: [email protected]
Phone: +972-54-587-8080
Support hours: Sunday–Thursday, 9:00 AM – 6:00 PM